Shadow Agent AI

Terms and Conditions

Please read these terms carefully before using our services

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Shadow Agent AI ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms and Conditions, please do not use our Service.

2. Use License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use the Service for your personal or internal business purposes
  • Upload and process documents within your subscription limits
  • Use AI-powered features to query and analyze your data
Restrictions

You may not:

  • Modify, copy, or distribute the Service
  • Reverse engineer or attempt to extract source code
  • Remove any copyright or proprietary notices
  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to any systems or networks

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

4. Subscription and Payment

Subscription Plans
  • Subscriptions are billed on a recurring basis (monthly or annually)
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days' notice
Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings.

Overage Charges

If you exceed your plan's query limits, overage charges will apply as specified in your subscription plan.

5. Data Ownership and Usage

Your Content
  • You retain all rights to the content you upload to the Service
  • You grant us a license to process and analyze your content to provide the Service
  • We do not use your private content to train AI models or for any purpose other than providing the Service
Global Sharing

If you opt-in to share content globally:

  • You grant other users a non-exclusive license to access shared content
  • You can revoke sharing permissions at any time
  • You represent that you have the right to share the content

6. Acceptable Use Policy

You agree not to use the Service to:

  • Upload malicious code, viruses, or harmful content
  • Harass, abuse, or harm others
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Engage in any fraudulent or deceptive practices
  • Overload or interfere with the Service infrastructure

7. Intellectual Property

The Service and its original content, features, and functionality are owned by DARMS Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • We may perform scheduled maintenance with advance notice
  • We are not liable for service interruptions beyond our control

9. Limitation of Liability

To the maximum extent permitted by law, DARMS Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or related to your use of the Service.

10. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Termination

We reserve the right to terminate or suspend your account and access to the Service:

  • For violation of these Terms
  • For suspected fraudulent or illegal activity
  • For non-payment of fees
  • At our discretion with or without notice

Upon termination, your right to use the Service will immediately cease. You may download your data within 30 days of termination.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for significant changes)

Your continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms or use of the Service shall be resolved through:

  1. Good faith negotiations between the parties
  2. Mediation if negotiations fail
  3. Binding arbitration in Virginia if mediation is unsuccessful

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and DARMS Inc. regarding the Service and supersede all prior agreements and understandings.

Contact Us

For questions about these Terms and Conditions, please contact us at:

support@shadowagentlabs.com